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My screen is showing upside down and illegibly

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‎10-27-2019 07:15 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎10-27-2019 07:15 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

Has anyone had this issue? Is there a way to trouble shoot?

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2 REPLIES 2

‎10-27-2019 08:14

‎10-27-2019 08:14

First step is to try a restart.

 

Charge & Charge HR

  1. Plug your charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Insert the other end into the port on the back of your Fitbit Charge or Fitbit Charge HR. Your tracker will begin charging.
  3. Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number (e.g. "V30").
  4. Let go of the button.
  5. Unplug your tracker from the charging cable.
Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎12-12-2019 18:05

In response to JohnnyRow

‎12-12-2019 18:05

Many thanks for that.  Had the same issue and your solution was perfect.  Glad to be back in action.  Thanks again!

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