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My wristband

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‎07-13-2019 11:47 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-13-2019 11:47 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

I own a Fitbit charge 2 and my wristband hardware or metal piece that clicks with other end, broke about 5 months ago, and have not been able to use my fitbit.

Can you send me a new one for free, or do I have to purchase it?  (it is only one side that does not stay hooked to the unit,

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‎07-13-2019 12:40

‎07-13-2019 12:40

Hi @Josieortiz 

 

See this post - click to go there - to learn what to do with your band issue.

Stepping in the U.S.A. since September 2013. Android 14

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‎07-13-2019 12:40

‎07-13-2019 12:40

Hi @Josieortiz 

 

See this post - click to go there - to learn what to do with your band issue.

Stepping in the U.S.A. since September 2013. Android 14

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0 Votes