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Myfitnesspal not syncing with Fitbit steps

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‎06-05-2019 18:58 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎06-05-2019 18:58 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

MFP hasn’t synced for 2 days. I’ve revoked access from Fitbit, disconnected Fitbit from MFP, logged out of both account and apps, turned off phone. Then wait an hour or so, and log back in, connect FB and MFP, but still not working. Is there something else going on in the background? I have a Charge 2, about 2.5 years old.

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5 REPLIES 5

‎06-05-2019 19:11

‎06-05-2019 19:11

having same issue same time frame

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‎06-05-2019 19:17

In response to purrfectstorm

‎06-05-2019 19:17

Mine is doing the same thing.  I uninstalled my fitness pal and reinstalled it but it still didnt help

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‎06-05-2019 19:58

‎06-05-2019 19:58

Mine has been doing the same thing for the same time frame, and I have tried everything that everyone else has tried  

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‎06-06-2019 00:31

In response to JeannetteG

‎06-06-2019 00:31

There's nothing we can do to fix this. It is a problem that fitbit and myfitnesspal are looking into and we need to wait for them to fix it. Keep an eye on the following thread where fitbit are making updates:

 

https://community.fitbit.com/t5/Third-Party-Integrations/MyFitnessPal-Syncing-Issues-06-03-19/td-p/3...

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‎06-06-2019 05:50

‎06-06-2019 05:50

same problem 😞  hoping they fix it soon!

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