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New band now not working

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‎02-04-2020 01:41 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎02-04-2020 01:41 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

I recently changed out my charge hr band, the first 3 days it worked perfectly. Battery was getting low so I plugged it in to charge . It’s like it died, won’t come back on . Pressed the button to try to reset, switched plugs and still nothing . It’s only a few couple of months old at best. Any ideas ???

love my Fitbit and miss it!!

thank you!

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‎02-04-2020 07:04

‎02-04-2020 07:04

Hi @cweir  you posted this in the Charge HR forum area. The Charge HR is an all in one design and the bands can't be swapped. You have a different Charge? Is it still under warranty?

Stepping in the U.S.A. since September 2013. Android 14

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