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New device and cant .get fitbit to sync on it

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‎06-09-2019 13:27 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-09-2019 13:27 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

I got a new tablet to replace the old one. I transferred e very thing across and can log o. To my Fitbit account on it but the sync refuses to set up.

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‎06-09-2019 13:54

‎06-09-2019 13:54

Is the device you are trying to sync to a supported device?

 

 

You can find a list of compatible devices here and here.

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‎06-10-2019 21:18

In response to SunsetRunner

‎06-10-2019 21:18

Yes it is. It's  a new galaxy sm-t510. Fitbit app is running and trying to sync with my charge 2


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