03-28-2021
14:20
- last edited on
12-14-2022
16:06
by
MatthewFitbit
03-28-2021
14:20
- last edited on
12-14-2022
16:06
by
MatthewFitbit
I installed the SPo2 / Skin Temperature feature in my Charge 4 last Monday.
I see both the SPo2 and the Skin Temperature graphs. I can see data on the SPo2 graph. I see no data on the Skin temperature graph after three days.
Is anyone else having the same issue. Does anyone know why. Is there an issue at Fitbit.
Moderator Edit: Clarified subject
04-04-2021 13:37
04-04-2021 13:37
My Skin temperature graph started working on Saturday.
04-04-2021 13:42
04-04-2021 13:42
That's great though the app did a good job of explaining it was variance its showed rather actual temp.
What about the Sao2? That's still not showing anything.
And I'm confused after the change in messages its said (about watch face) - where will Sao2 show when it works? On heath metrics? Or on the device? (and if device do you need to add something to see it?)
04-04-2021 13:47
04-04-2021 13:47
How do you change the temperature reading on the Skin Temperature from F to C
04-04-2021 13:52
04-04-2021 13:52
Yes 🤣 I checked, twice 🤣
04-04-2021 13:56
04-04-2021 13:56
I’m happy for you!:full_moon_face:
04-04-2021 14:30
04-04-2021 14:30
In your Fitbit app select today, touch your picture for account, select app settings then units.
04-04-2021 14:33
04-04-2021 14:33
Thanks. I went into units and selected C. I had to sync the app and that changed it.
04-04-2021 14:57
04-04-2021 14:57
My post was moved to a section that doesn't apply. I said I had now got the skin temperature but it was in the wrong units. You also didn't read it properly when I said that my units were correct but I was unable to change the skin temperature graph units only
04-05-2021 03:19
04-05-2021 03:19
04-05-2021 04:45
04-05-2021 04:45
04-05-2021 06:08
04-05-2021 06:08
I have a Charge 4 and Health Metrics are only partially syncing:
-Breathing rate tracked for 1 night out of 4
-Heart Rate Variability tracked for 1 night out of 4
-Skin Temp tracked for 0 nights out of 4
-Oxygen Saturation tracked for 2 nights out of 4
-Resting Heart Rate tracked for 4 nights out of 4
I'm in the US, so Health Metrics are available
It's being worn above the wrist bone as instructed
I've manually sync'd it under My Profile in the app
I've disconnected it from bluetooth then reconnected it
Guidance on next steps?
04-05-2021 07:57
04-05-2021 07:57
Mines up and running from this morning!! Got there in the end. Now just need to change to Celsius??
04-05-2021 08:40
04-05-2021 08:40
In your Fitbit app select today, touch your picture for account, select app settings then units.
04-05-2021 09:04
04-05-2021 09:04
Tried changing in my settings but still showing Fahrenheit on the temperature variation.
04-05-2021 09:16
04-05-2021 09:16
Here is info to change from F to C.
In your Fitbit app select today, touch your picture for account, select app settings then units.
I was told to sync the app for the change to take effect.
04-05-2021 09:22
04-05-2021 09:22
I had problems keeping C showing. It kept showing F on the graph. I uninstalled the Fitbit app then I installed it, then I synced the app and that worked.
04-07-2021 15:08
04-07-2021 15:08
04-11-2021 11:32
04-11-2021 11:32
Mine worked after 3 days but then I had battery drain problem. Fitbit immediately sent another one (refurbished) and it looks like it may take another 3 days for the skin temperature to work.
04-15-2021 10:40
04-15-2021 10:40
Is the skin temperature feature only a premium option? I've got three+ nights of sleep data but mine shows no data recorded at all for skin temp. The app is up to date. I've rebooted the phone (iOS) and the charge 4 with no changes.
04-15-2021 12:56
04-15-2021 12:56