No Display on Charge 2 but still working?

[sunshine43]

A few days ago my charge 2 started giving me these crazy dashes scrolling up and down instead of the normal data. I synced with the app and it quit for a while before starting again.  This happened a couple of times.  Now the screen is completely black but it seems to still be working because it's collecting data and syncing with the app. I tried connecting to my charger and resetting by holding the button down.  I get a quick vibration but the screen is still blank.

Thanks,

Ravena

[Danbrockman]

My screen also went blank a couple of days ago, although it continues to record and sync.  I would like to know if there is a way to fix this.  6/2 update - And now, a few days later, it holds a charge for only about 6 hours.  I would like to get a response to see if there is a warranty on that.  Tried the chat and it wasn't responding

[sunshine43]

They responded but weren't helpful, just asked if it was tracking data and that I should try resetting it.  Which is what I had already said.  *sigh*.  I told them again that it was and I'd already tried resetting, I'll let you know what they say from there.

[sunshine43]

Now it's completely dead. Nothing can be seen on the screen and the green lights are off.  Can someone please help us with this issue?  It's been a couple of days and the only response I got was for someone else.

I've tried resetting it again as was recommended but now I get no response.

Thank you,

Ravena