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No Heart Rate or sleep on my app anymore!

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‎07-31-2019 02:53 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-31-2019 02:53 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

I woke up to no sleep monitoring or Heart rate on my dashboard! They are 2 of the top 3 reason I buy Fitbit.  PLEASE FIX!!

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‎08-01-2019 09:55 - last edited on ‎03-20-2025 10:40 by Fitbit Moderator

‎08-01-2019 09:55 - last edited on ‎03-20-2025 10:40 by Fitbit Moderator

@AliciaGannon, welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your missing data on your app. This sounds as if your Charge 2 was removed from your account. Please set it up following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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