03-24-2020
02:21
- last edited on
09-08-2020
10:14
by
MatthewFitbit
03-24-2020
02:21
- last edited on
09-08-2020
10:14
by
MatthewFitbit
Hello, I was using my Fitbit just fine but today after I charged it, the display had the setup link and when I tried to connect it to my iphone again, the display turned off but there is still green light blinking rabidly
I tried connecting it to the charger so I can reset it but it doesn’t vibrate
i cant reset it or turn on the display
please help
Moderator edit: updated subject for clarity
04-15-2020 09:06
04-15-2020 09:06
@Somayahq Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.
Let me help you with your unresponsive Charge 2 and thank you for troubleshooting this issue. This is odd. I suggest you clear the connection between your phone and your Charge 2 by doing the following:
Let me know how it goes.
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