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No longer picking up on walking/tracking sleep

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‎01-10-2022 07:32 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

‎01-10-2022 07:32 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

I’ve had my Fitbit 1 week and it has been working perfectly fine up until this morning when it didn’t track last nights sleep or walking around for a period of time without this being a logged activity. Usually, it will detect I’ve been walking for 10/15 mins and I will be able to see it under ‘moderate exercise’. GPS is on and have had no issues til today. I have tried reset and log out of app but no success. Any ideas? 

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‎01-10-2022 17:10 - last edited on ‎06-24-2024 10:23 by Fitbit Moderator

‎01-10-2022 17:10 - last edited on ‎06-24-2024 10:23 by Fitbit Moderator

@ZAHill5292 , Nice to see you here. Thank you for your message and efforts. 

Is your Charge 4 recording your heart rate?

Only Walking is not being autorecognized or any other activity is not pick up?

With reset, did you meant restart?

In the meantime, please try to wear your Charge 4 a bit tighter or looser during your workouts and sleep. 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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