help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No notificacions but phone is compatible

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-27-2020 13:40 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-27-2020 13:40 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

Hi, I have been experiencing issues with notifications since February 2020 when I upgraded my phone to iPhone 8 - it is supposed to be compatible with my charge 3.

 

I restarted my charge 3 few times (pushing the botton for 8 sec), but if didn’t changed anything. It is as if the constant sync fails between the phone and charge 3. Both device are always close to each other.

 

What can I do?

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎04-27-2020 20:59

‎04-27-2020 20:59

Hi, is there any solution to this?

Best Answer
0 Votes

‎05-03-2020 23:11

‎05-03-2020 23:11

Hi, is there any solution to my problem?

i have iPhone 8 and charge 3 and u don’t get any notifications on my Fitbit. I tried to reboot the Fitbit, erase and download again the Fitbit app and with no result. Could you please help?

Best Answer
0 Votes

‎05-03-2020 23:59

In response to Doris_8_8

‎05-03-2020 23:59

The same problem with mine fitbit charge 3. But Phone is Huawei p30. 

Best Answer
0 Votes

‎05-04-2020 04:15

‎05-04-2020 04:15

I have a similar problem but my notifications were working fine until the fall and then they stopped completely. Haven't gotten a new phone in that time, still on my Moto g7. For a while I couldn't get my Bluetooth to even recognize the watch but that's working again. I feel like I've tried everything!

Best Answer
0 Votes