No sleep or steps showing on dashboard

[JHammy]

Hi 

Received replacement fitbit today. Charge 3. No sleep tracker or steps on dashboard.

Steps on fitbit.

Thanks.

[LiliyaFitbit]

Hi @JHammy, it's nice to see you again in our Community Forums. 

I am sorry to hear that no sleep or steps are showing on your dashboard. Thanks for sharing that you've received the replacement Charge 3 and the tracker is showing steps, I am glad to help you with this. I recommend confirming if your replacement device is paired to your Fitbit account by doing the following:

1. Tap the Today tab, and tap your profile picture.
2. If you don't see any device paired, tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue. 

You can also check the steps to add tiles on your Fitbit app dashboard at How do I add, remove, or rearrange tiles on my Fitbit app dashboard?

Keep me posted on the outcome. I'll be around if you have any questions.