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Not able to add my Charge 3 to my account

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‎08-28-2021 21:04 - last edited on ‎08-29-2021 16:20 by Fitbit Moderator

‎08-28-2021 21:04 - last edited on ‎08-29-2021 16:20 by Fitbit Moderator

I am not able to add my Fitbit charge 3 as a device. I have had it there but it got removed. how do I fix it.

 

Moderator edit: updated subject for clarity

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‎08-29-2021 16:19

‎08-29-2021 16:19

Welcome to the Fitbit Community, @SunsetRunner.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3.

 

Please make sure Power Saving Mode is turned off on your phone. This mode frequently causes the device to disable Bluetooth.

 

You can find some other instructions that could be of help in this article.

 

If you have any question, please let us know.

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