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Not able to setup Charge 2 notifications on iPhone 6s

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‎01-01-2019 19:58 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎01-01-2019 19:58 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

I am not able to setup notification on iPhone 6s for my new charge 2. It says I need to my charge 2 and iPhone need Tobe paired before I can use the feature.  But when I try to setup it gives error.  What should b done

 

 

Moderator edit: updated subject for clarity

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‎01-02-2019 04:19

‎01-02-2019 04:19

Hey @Urjit, let me give you a warm welcome to the Community! If you are following the steps in this help article: How do I set up my Fitbit device? But can't complete this process, please take a look at the troubleshooting in this other help article: Why can't I set up my Fitbit device? If the issue persists, let me know what is the error that you are getting while pairing. 

 

I'l be around! 

Heydy | Community Moderator, Fitbit
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