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Not compatible to newest Lg Phone

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I have always been a big fan of Fitbit! How can it be possible that one if the newest phone is not compatible with my Fitbit this is truly putting a dent on my fitness I really really depend on this it's been over a year they're saying they're going to add it to the list. Please add LG Stylo 4 to the compatible list. Truly thinking on switching to a different kind of fitness tracker Sadly I've invested a lot in fitbit

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@Acapc05 It's great to see that you've visited the Fitbit Community!

Let me help you with your Charge 2 not syncing with your phone. As you mentioned your phone doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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