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Not receiving notifications on my Charge 4

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‎04-11-2022 12:27 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

‎04-11-2022 12:27 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

No vibration announcing  calls from my IPhone 11, on my FitbitCharge4 device, eventhough every sync button is green on my Phone

 

Moderator edit: updated subject for clarity

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‎04-11-2022 18:25

‎04-11-2022 18:25

Welcome to the Fitbit Community, @Mariloudespaq.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 4. Thank you for the information provided.

 

Please make sure Do Not Disturb (DND) and Sleep Mode are turned off. For instructions on how to navigate your Fitbit device, please visit this article.

 

If you still don't receive your notifications, please follow these troubleshooting steps.

 

Have a nice day.

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