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Not recieving my weekly stats report via email

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‎07-06-2022 14:56 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

‎07-06-2022 14:56 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

Hi community!

I haven't been getting my Fitbit stat report which was a weekly email I'd been getting for years on Tuesdays.  Anyone know why thus may be happening?

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‎07-06-2022 18:22

‎07-06-2022 18:22

@Raquelk , A warm welcome to the Community! Thank you for your report. 

 We had a similar situation a week ago. Our Team informed me that this should  be solved by now. 

 

Please let me know if on next Tuesday you don't receive it again. 

 

You can also contact our Support team, via Chat or call, so that they can verify if they can arrange to provide your last one. 

Here are our contact info

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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