help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not showing maps of excercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-05-2020 10:16 - last edited on ‎09-16-2020 17:24 by Fitbit Moderator

‎06-05-2020 10:16 - last edited on ‎09-16-2020 17:24 by Fitbit Moderator

Hi Everyone ..... Just wondered...my husbands three month old Fitbit always showed a map showing the run or walk that you had done, together with your stats.  For some reason now, even though we are showing "connected" on the Fitbit before we set off, we are now getting no map just stats. Have re-booted just in case but still no map. Has anyone come across this anomoly? Thank you.

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎06-05-2020 16:03

‎06-05-2020 16:03

May I ask what phone you have @lilysmum1 

Best Answer
0 Votes

‎06-06-2020 03:04

In response to Rich_Laue

‎06-06-2020 03:04

My husband has a IPhone 8 x

Sent from my iPhone
Best Answer
0 Votes

‎11-21-2020 05:10

‎11-21-2020 05:10

Hey there, I am using an Android phone however fixing the GPS permissions to allow the App to always have access to the location data seemed to fix the issue for me.

 

Here is a video explaining how I did it for, hope it might help? https://www.youtube.com/watch?v=7lTslZm6Z98

Best Answer
0 Votes