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Not syncing with MyFitnessPal

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‎03-31-2018 12:13 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎03-31-2018 12:13 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

MyFitnessPal had a hack or something. I got an email about it. So you probably either have to wait till issue is resolved before it will sync again or go in and verify who you are before it will sync. I just manually add any exercise except steps. 

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‎04-02-2018 05:22

In response to simat

‎04-02-2018 05:22

@SunsetRunner @simat Welcome! It's good that the community is growing!  As @simat pointed out the syncing issue is due to some maintenance MFP is doing on their side. The link she shared explains that the syncing will be irregular during this time until the service is completed. Please bear with MFP while they finish this and things return to normal.

 

I'll be around!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

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3 REPLIES 3

‎04-01-2018 06:56

‎04-01-2018 06:56

http://myfitnesspal.desk.com/customer/portal/articles/2931708-fitbit-scheduled-maintenance-on-3-30-1...

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‎04-02-2018 05:22

In response to simat

‎04-02-2018 05:22

@SunsetRunner @simat Welcome! It's good that the community is growing!  As @simat pointed out the syncing issue is due to some maintenance MFP is doing on their side. The link she shared explains that the syncing will be irregular during this time until the service is completed. Please bear with MFP while they finish this and things return to normal.

 

I'll be around!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-23-2019 21:49

In response to AlvaroFitbit

‎01-23-2019 21:49

Hi I have followed the steps to link MyFitnessPal but my consumed calories are not showing up on my dashboard in the food and nutrition section.  Does this mean that I did not link correctly or will the calories not show up on my dashboard?  Thanks:) 

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