Not turning on after overnight charging

[Betty75]

Charged my Fitbit overnight and next day won’t turn on. It’s not that old!!

Moderator edit: updated subject for clarity.

[ACG]

Email Fitbit as they may send you a new one

 http://help.fitbit.com/?cu=1

Also, try to restart it first. 

Restart your FitBit
http://help.fitbit.com/articles/en_US/Help_article/1186

Restart your Fitbit Charge
https://m.youtube.com/watch?v=JPvdDoWGckM

[MarlenS]

Hello @Betty75 and @ACG, hope you're enjoying the forums. 

@Betty75 I'm excited to welcome you to the forums, it's really odd that your tracker is not turning on, I'd like to add some information extra for you to fix this inconvenience, please follow these instructions:

1. Clean the charging contacts on the back of your tracker to ensure they stay bronze or gold in color. To do so:
   - Use a toothpick or a toothbrush with rubbing alcohol.
   - Make sure not to scrape the contacts with a wire brush or anything metal, since this can damage   the plating and cause corrosion.
   - If you use a toothbrush, dry with a cloth or tissue before charging.
2. Clean the pins on your charging cable. To do so:
   - Soak a cotton swab with alcohol and press the swab to the pins carefully.
   - Make sure that no debris from the swab is left behind.
3. If you haven't done so, try a different port. A UL-certified wall charger will also work. Don't use a USB hub.
   
4. Check the alignment and try reconnecting your tracker to the charging cable. For illustrations and tips on how to know if the connection is secure, see How do I charge my tracker?
   
5. Last but not least, restart the Charge HR following the steps posted by @AlejandraFitbit.

Give the previous steps a try and let me know the outcome.

[BAMcBride]

I have had the same thing happen now THREE TIMES!!  Bought a new one each time.  Now fed up with it.  Looking for a different brand I guess....just got married so really don't have the money right now to get a new one.  So frustrated!!!