12-31-2020 13:54
12-31-2020 13:54
The error message; "Notification service not running. A phone restart is required to re-enable notifications on your tracker" has been on my phone for months. After it had been fixed in 2018, it is doing it again. This is just getting stupid. I have to continually manually sync the Charge 2 to my phone just to get the data off the watch. There are no notifications working. I am so frustrated this keeps happening, I was going to buy a newer version of the Charge, but no longer. If this isn't fixed soon, I am going to another brand watch. One that actually syncs to my phone and shows me my calls and texts. Very upset customer!!!!!!!!!!!!!!!!!!
01-01-2021 06:07
01-01-2021 06:07
Hi @Rwwatson you are asking a question about the Fitbit app on your phone but have not identified your phone. I found your post on the unrelated Charge hardware support.