help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications are not coming through my Charge 4

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-22-2022 04:20 - last edited on ‎12-31-2022 05:30 by Fitbit Moderator

‎11-22-2022 04:20 - last edited on ‎12-31-2022 05:30 by Fitbit Moderator

My Charge 4 I've only had for a week is now not receiving notifications of texts, emails, calls after Fitbit's problems on November 21, 2022. I have uninstalled Fitbit and installed it. All notifications have been turned on or allowed. Short of deleting the Charge 4 and reinstalling it I don't know what to do. 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎11-22-2022 13:34

‎11-22-2022 13:34

Hi there @Camptime38, it's good to have you in the Community.

 

Thank you for sharing your experience and for the troubleshooting steps performed. I'd recommend you check this article, How do I get notifications from my phone on my Fitbit device?.

 

Also you can try to restart your device.

 

Hope this helps.

Best Answer
0 Votes

‎11-22-2022 13:40

In response to LucioFitbit

‎11-22-2022 13:40

Thank you for responding. I had done research online to how to get my notifications back. I had done everything I could think of from uninstalling and reinstalling Fitbit to restarting my phone a few times, checking all of my notifications, etc. The only thing I did not do was uninstall my Charge 4 and reinstall it. Slowing the notifications for my texts, emails, phone call, zone minutes, etc have come back. 

Best Answer
0 Votes