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Number in the orange circle top right on app

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What does the number in the orange circle top right on app mean? And how do I get rid of it?

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8 REPLIES 8

I have the same issue.  You aren't alone. 

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@KSAIZON @Ktwinters84 A warm welcome to our Community! Not sure what number you are seeing. Would you mind sharing a screenshot? Also which phone do you have? Is your app up to date? Which OS version are you running on your phone?

 

I look forward to your reply!

Alvaro | Community Moderator

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I have the same issue. There's an orange 1 near the top right corner of the Fitbit app.

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Hello @Rozlyn, it's nice to have you in the Community for the first time! I ask you the same as before, could you share a screenshot of your app? Which phone are you using? Have you updated your Fitbit app?

 

I look forward to your reply!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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Was this issue resolved? I have same issue.  Tries taking a screen shot but I am unable to post the picture.   

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@Kblanglinais Welcome! It's nice to have you on board! Sorry to hear about the icon you are seeing and for the delay in my response. As I haven't got much data (no phone, os version and other details) I really can't tell if the issue persist. Make sure that you have your app up to date, log out, restart your phone and log back in. You can also add pictures by following these instructions.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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No way to post a pic here.

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Hello @Kentop and a warm welcome.  The app design changed since this thread was started, but the instructions in the post immediately above yours still work.  Just follow the instructions and your picture will be included.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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