12-27-2023
05:18
- last edited on
12-28-2023
13:49
by
CrisVillaFitbit
12-27-2023
05:18
- last edited on
12-28-2023
13:49
by
CrisVillaFitbit
I had this problem since I got my watch where it will not verify my card details and when it does ask for the code I never get the sms it's the right number
Thanks
Kind regards
Tyrone
Moderator edit: edited title to clarity.
12-28-2023 13:52
12-28-2023 13:52
Hi, @That_Guy_Tyrone Welcome to the community.
Thanks for letting me know about this situation in regard to your card verification using your Charge 4.
The situation is that Fitbit does't send SMS to verify the card you're using, you can manage your verification with online banking or ask your bank any other possible ways to verify your card in order to use it.
Thanks for your understanding!