12-14-2023 07:14
12-14-2023 07:14
This is very frustrating. About 1/2 the time the data (steps, distance etc) are not reset in the morning. Despite several chats with Google and then Fitbit support they have no solution. They admit this is a problem. I have spent several hours in chats going through different reset options. Sometimes I can factory reset watch and manually delete data in fitbit app and it resets watch. Other times I do the exact same thing but the data comes back. Sometimes they are both reset in the morning. Firmware updates are on, I have re-installed app on phone. It is just really not usable as is and I see not fix coming. I cannot believe since Google owns fitbit somethng as basic as resetting data at midnite does not work. My husbands Garmin 265 is flawless and considering a change since Google/Fitbit does not seem to acknowledge the problem and plan a fix. The fact that only Charge devices are in selection tab for a label says it all, no pixel watch 2 even listed as option