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Place names no longer available

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‎10-28-2022 12:58 - edited ‎10-28-2022 13:30

‎10-28-2022 12:58 - edited ‎10-28-2022 13:30

After restarting my Fitbit Charge 3 (delete user data), my previously used place names in "Weather" are no longer available in Austria and Greece, among others.

Does anyone have a solution for this 'problem'?

Thank you very much,

Jaap.

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‎10-29-2022 06:57

‎10-29-2022 06:57

Hi, @JStoeller , you can restart your Fitbit without deleting user data.  Usually one only deletes user data if you are passing on your device to another person.

 

Once you have deleted user data you will need to set up again all personal info, so I suggest going to your weather app and re-adding any relevant cities.

Sense, Charge 5, Inspire 2; iOS and Android

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2 REPLIES 2

‎10-29-2022 06:57

‎10-29-2022 06:57

Hi, @JStoeller , you can restart your Fitbit without deleting user data.  Usually one only deletes user data if you are passing on your device to another person.

 

Once you have deleted user data you will need to set up again all personal info, so I suggest going to your weather app and re-adding any relevant cities.

Sense, Charge 5, Inspire 2; iOS and Android

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‎11-01-2022 03:48

In response to Julia_G

‎11-01-2022 03:48

After reinstalling the app, my previously used place names are no longer available. Maybe there has been an update and places have been removed?

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