07-01-2024 08:06
07-01-2024 08:06
I have Fitbit Premium servive. I am trying to access my monthly report. I clicked on the "gear" icon got Fitbit Premium but not an option to ger monthly report. Only how to oay for account. I have been receiving the reports for 3 years. I looked at past replies but none work for me. I have an Android phone and HO computer.
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07-01-2024 14:06
07-01-2024 14:06
@Grinda The path changed with the major app redesign. Sadly, there are many old pages that need to be archived. This is my path:
Some Android users are posting that they either don't have the option or that it doesn't work. Unfortunately, Wellness reports are only available on the app, not the web dashboard.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-01-2024 08:39
07-01-2024 08:39
Me again, I got a notice to link to "export data'. but it gives me an Excell sheet of raw data. I am looking for the PDF report they have sent in the past.
07-01-2024 14:06
07-01-2024 14:06
@Grinda The path changed with the major app redesign. Sadly, there are many old pages that need to be archived. This is my path:
Some Android users are posting that they either don't have the option or that it doesn't work. Unfortunately, Wellness reports are only available on the app, not the web dashboard.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-01-2024 14:25
07-01-2024 14:25
Thanks for your reply. I changed to the Google account earlier today. The option did not come up then, but I tried again after your reply and it worked. Maybe I just needed your words of "encouragement. 🙂
07-01-2024 15:53
07-01-2024 15:53
Glad I could help.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.