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Quick view isn't working on Charge 3

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‎11-11-2018 05:00 - last edited on ‎12-19-2020 06:41 by Fitbit Moderator

‎11-11-2018 05:00 - last edited on ‎12-19-2020 06:41 by Fitbit Moderator

Hello!

I've had my Charge 3 about 2 weeks now and it has been awesome after upgrading from the Charge hr.  My only complaint is that when I look at my watch for the time or step count it doesn't automatically come on when I turn my wrist. I have to tap the screen or the button for it to display. It's not a big deal by any means... but if my other hand is busy it can be a little annoying. Is there a setting for this?

 

Tia!

 

 

Moderator edit: updated subject for clarity. 

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Accepted Solutions

‎11-11-2018 05:09

‎11-11-2018 05:09

Hold the side button for a second and make sure screen wake is on. Screen wake is supposed to turn on when you lift/rotate the device 90 degrees, from what I understand. 

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4 REPLIES 4

‎11-11-2018 05:09

‎11-11-2018 05:09

Hold the side button for a second and make sure screen wake is on. Screen wake is supposed to turn on when you lift/rotate the device 90 degrees, from what I understand. 

Best Answer

‎11-11-2018 07:04

In response to SarahRhea

‎11-11-2018 07:04

Thank you. I didn't see that before. I have it turned on now. 😀

Best Answer

‎11-12-2018 04:56

In response to Angie7777

‎11-12-2018 04:56

It' great to see new faces @Angie7777, welcome and @SarahRhea thanks for the input.

 

I am glad to see here that our friend replied to your inquiry about quick view. If there is anything else we can do for you, do not hesitate to post it.

 

Happy stepping! Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-21-2020 22:56

In response to SarahRhea

‎06-21-2020 22:56

Thank you for your help!!

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