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Rapid battery drain, no heart rate, horizontal lines

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‎10-09-2020 19:10 - last edited on ‎11-17-2020 10:16 by Fitbit Moderator

‎10-09-2020 19:10 - last edited on ‎11-17-2020 10:16 by Fitbit Moderator

My charge 3 has just starting losing battery very quickly and is not taking my heart rate (no green light). There are also horizontal lines on the screen. I did a firmware update about a week ago so I'm not sure if it is related to that. My fitbit is about 9 months old and was a warranty replacement for my last fitbit, which also died after 9 months. 

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3 REPLIES 3

‎10-09-2020 19:50

‎10-09-2020 19:50

I've noticed the rapid battery drain too. Doesn't last the week now whereas it used to, no problems

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‎10-09-2020 20:27

In response to 3mma

‎10-09-2020 20:27

Mine won't even make it through the day at this rate. It was fully charged at 10am and it's down to 60% already! It seems that 9 months is the lifespan for these things. I certainly won't be buying another one. Too much trouble. 

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‎10-09-2020 22:14

‎10-09-2020 22:14

Me 2...rapid depletion of battery, and no hear-rate readings.

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