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Re: Come say hi & introduce yourself

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‎01-20-2020 04:17 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

‎01-20-2020 04:17 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

I wear my charge 3 fitbit every day but since 22nd October it has been using all its power in less than 1 day. This happened very quickly and was fine one day and then not the next. Im not sure how to make contact to resolve this but it has now been sat in a drawer since mid October - Help please?

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‎01-20-2020 13:50

‎01-20-2020 13:50

Please clean the contacts


Then Do a Restart

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

If this doesn't help contact support. Use help link at top of forum

 

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Wendy | CA | Moto G6 Android

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