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Re: Issues syncing after updating to 13.4.1

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‎05-13-2020 06:44 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

‎05-13-2020 06:44 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

I am experiencing this same problem and have tried all the suggested steps to no avail. Mine is a Charge 2.

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4 REPLIES 4

‎05-13-2020 09:04

‎05-13-2020 09:04

The problem is in Bluetooth connection. Remove it by clicking on Forget this device and then start again by following the directions 

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‎05-17-2020 05:20

‎05-17-2020 05:20

Hi @JAZear - I’m moving your post to the Charge 2 forum where people more familiar with that device may be able to help you. 

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0 Votes

‎05-17-2020 06:54

In response to SunsetRunner

‎05-17-2020 06:54

I was able to solve the sync problem. Thanks anyway.
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‎05-17-2020 08:27

In response to SunsetRunner

‎05-17-2020 08:27

Hi I have a Fitbit charge 3 not 2
Sara

Sent from my iPhone
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