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Red light on Charge 3, and won’t charge

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‎10-11-2020 22:23 - last edited on ‎11-17-2020 10:16 by Fitbit Moderator

‎10-11-2020 22:23 - last edited on ‎11-17-2020 10:16 by Fitbit Moderator

I’ve a solid red light on my charge 3. It seems to have stopped recording my heart rate during the night.

It was charging at first, but I took it off the charger and won’t charge at all. Connections are clean. 
Ive had the charge 3 since 16/11/18, it was a free gift with new BT contract so not sure about the warranty 

Any ideas? 

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‎10-12-2020 04:14

‎10-12-2020 04:14

Received email for replacement or 50% off 👍

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