Red light won’t turn off on Charge 3

[Selliott17]

The red light on the back of my charge 3 won’t turn off. Reset the device multiple times. 

Moderator edit: updated subject for clarity. 

[AndreaFitbit]

Welcome to the Fitbit Community, @Selliott17. Thanks for letting us know that you have reset your Charge 3 multiple times to turn the red light off. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Keep on visiting the forums. 

[benomix]

so many of us are having problems like these, but they just tell us to contact customer support.  then support gives you a small discount coupon for a new one.

[AndreaFitbit]

Thanks for getting back to us and for your feedback in regards our warranty, we strive for excellent customer service, and customer satisfaction remains our number one goal, however, the demands of running a global business require that we now enforce our warranty consistently @benomix.

Keep on visiting the forums.