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Reminder to move charge 4 and sleep not registered properly

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‎03-05-2023 01:33

‎03-05-2023 01:33

I have a charge 4 which isn’t giving reminders to move. I’ve update the app. The reminder to move on the app states that it is disabled but when I go in to enable it, everything is on. I can’t see anything on the tracker that could have been turned off. 

I’ve also found that the sleep section isn’t tracking properly either. I’ve been asleep for 8 hours and it’s only showing 3. 

Is there a fix to these problems or do I need to look at other alternatives? 

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