01-03-2017 16:56 - last edited on 09-09-2020 10:13 by MatthewFitbit
01-03-2017 16:56 - last edited on 09-09-2020 10:13 by MatthewFitbit
My reminders to move have not been working since the latest update. I've tried toggling on and off, disconnecting and reconnecting. Getting a bit frustrated as it's been over 2 weeks now.
07-31-2017 10:57
07-31-2017 10:57
So in order to get the reminder to move, I have to let the Charge 2 bother me every time I get a text message?
08-24-2017 09:23
08-24-2017 09:23
THAT WAS THE PROBLEM. THANKS!
08-24-2017 09:24
08-24-2017 09:24
That fixed it. Thx!
09-23-2017 08:19
09-23-2017 08:19
Hi All,
This happened to me, too. I just called Fitbit to ask why my reminders to move stopped appearing... and I got an answer!
Apparently, at some point, I had inadvertently turned off my notifications -- this is VERY easy to do, because all it takes is a long press of the button on the watch (on my previous device, was what I had to do to scroll thru the device menu, so if you've used other devices, there is a good chance that at some point, you also did the same thing). All you need to do is long-press the button on the device again and you should see "notifications on," meaning that you should start receiving reminders to get up and move.
09-25-2017 13:05
09-25-2017 13:05
DIdn't work.
09-25-2017 13:08
09-25-2017 13:08
As to accidentally turning off notifications ON the Charge 2, I just saw this, and my notifications were indeed off. Hold the button, then it will show notifications off. I changed to on. Now I'm waiting to see if I get my "time to move" vibration. Thanks!
09-26-2017 04:41
09-26-2017 04:41
09-28-2017 07:07
09-28-2017 07:07
Duh! Thank you. LOL. I even knew this, but had simply forgotten it. Sheesh!
09-28-2017 08:04
09-28-2017 08:04
@jdiamond, through the Charge 2 - Settings - Menu, you'll find the Battery level and notification as menu screens tyat may be added.
09-28-2017 09:26 - last edited on 07-22-2019 14:07 by LiliyaFitbit
09-28-2017 09:26 - last edited on 07-22-2019 14:07 by LiliyaFitbit
Thanks so much - it really *IS* an option on menu items now. I can turn
off the notifications widget to avoid accidentally turning off
notifications from my watch. Weirdly, though, I can no longer change
the order of the menu items on my Fitbit.
--
Moderator edit: personal info removed
10-13-2017 05:38
10-13-2017 05:38
Thanks! I've had the same problem for a while now. Problem solved!!!
11-16-2017 08:18
11-16-2017 08:18
Thanks!!! This turned out to be my problem!
12-30-2017 04:21
12-30-2017 04:21
Hi guys, my Fitbit charge 2 is not even 3 weeks old, the hourly reminder isn’t working anymore, and yes, it’s turned on.
01-05-2018 13:05
01-05-2018 13:05
Mine is already set to auto and I am not getting any reminders. 😞 fitbit.
01-08-2018 08:16
01-08-2018 08:16
That solution worked for me! Thanks!
@Kmransom123 wrote:@Leenz Have you doubled checked on the Charge 2 itself to be sure notifications are set to "ON"? (Press and hold side button to turn on or off).
01-12-2018 21:22
01-12-2018 21:22
THANK YOU!!!
01-12-2018 21:51 - edited 01-12-2018 21:56
01-12-2018 21:51 - edited 01-12-2018 21:56
01-19-2018 22:51
01-19-2018 22:51
I, too, am frustrated that my reminder to move at :50 each hour have stopped vibrating.
01-20-2018 06:46 - last edited on 07-22-2019 14:08 by LiliyaFitbit
01-20-2018 06:46 - last edited on 07-22-2019 14:08 by LiliyaFitbit
Mine stoped and the app on phone said it was on. However, scrolling through the Fitbit itself (not the app) revealed the notifications were off in the device. It seems to turn off every time I charge it so I just turn it back on after each charge and notifications are working like a champ!
Sent from my iPhone
Moderator edit: personal info removed
01-21-2018 20:48
01-21-2018 20:48
Hi, I was having the same issues as everyone in this forum and followed all the steps to restar my Fitbit, restarted my phone, unpaired the devices and paired them again. I tried changing the times of the Ready to Move notifications, changed the clock face as some suggested, etc. Nothing worked.
However, I did remember that my tracker had displayed a "Notifications Off" message so I looked at how to turn the tracker's Notifications back on and that did the trick.
Follow what was suggested in this post, hold the side button to turn notifications on.
I think this is confusing because the app notifications were all set to on but that was separate from the tracker's notifications.