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Reminders to move stopped working on my Charge 3

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‎11-09-2021 10:20 - last edited on ‎11-10-2021 03:55 by Fitbit Moderator

‎11-09-2021 10:20 - last edited on ‎11-10-2021 03:55 by Fitbit Moderator

 I’ve had the charge three for over a year. It used to always warm me 10 minutes before my 250 step limit was getting close. Now it stops warning me and I go over the 250 steps per hour setting. I tried a reset and it doesn’t work. I still get the 10,000 step vibration. 

 

Moderator Edit: Clarified subject

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‎11-10-2021 03:56 - edited ‎09-14-2023 09:44

‎11-10-2021 03:56 - edited ‎09-14-2023 09:44

Hi there, @n7734r. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 before reaching out. 

By any chance, have you checked if Reminders to Move feature hasn't been accidentally turned off? In order to do so, please follow the steps below:

  1. On the Today tab > tap the hourly activity tile.
  2. Tap the gear icon > turn Reminders to Move on or off.
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-10-2021 03:56 - edited ‎09-14-2023 09:44

‎11-10-2021 03:56 - edited ‎09-14-2023 09:44

Hi there, @n7734r. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 before reaching out. 

By any chance, have you checked if Reminders to Move feature hasn't been accidentally turned off? In order to do so, please follow the steps below:

  1. On the Today tab > tap the hourly activity tile.
  2. Tap the gear icon > turn Reminders to Move on or off.
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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