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Reminders to move vibrations not working anymore

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‎03-21-2022 16:09 - last edited on ‎12-14-2022 14:42 by Fitbit Moderator

‎03-21-2022 16:09 - last edited on ‎12-14-2022 14:42 by Fitbit Moderator

It stopped working when I upgraded to a new phone - iPhone 13 Pro.  I've tried rebooting the fitbit, turning bluetooth on and off, turning reminders to move off and on, made sure my phone wasn't on do not disturbed...I'm stumped!

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‎03-21-2022 19:11

‎03-21-2022 19:11

@DaveJakes , Nice to see you here. Thank you for your efforts to solve this by yourself

 

Could you please confirm if the Charge 4 vibrates when you restart it and with the silent alarms and/or achieving your goals?

Please hold the button of our Charge 4 for 3 seconds and on the quick settings menu, make sure that the Don't Disturb, and sleep modes are off. To change the settings just tap on it. 

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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3 REPLIES 3

‎03-21-2022 19:11

‎03-21-2022 19:11

@DaveJakes , Nice to see you here. Thank you for your efforts to solve this by yourself

 

Could you please confirm if the Charge 4 vibrates when you restart it and with the silent alarms and/or achieving your goals?

Please hold the button of our Charge 4 for 3 seconds and on the quick settings menu, make sure that the Don't Disturb, and sleep modes are off. To change the settings just tap on it. 

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎03-25-2022 04:21

In response to JuanFitbit

‎03-25-2022 04:21

Got it!  It took a bit to understand the Don't Disturb, understanding when it was on and when it was off (the icon itself is confusing), but I got it sorted out.  Thanks!

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‎03-27-2022 18:23

In response to DaveJakes

‎03-27-2022 18:23

@DaveJakes , Nice to see you back. I'm glad that the information helped and that only the Don't Disturb setting was enable. 

 

Please visit our discussion forums. There you will find several users who are interested in fitness, healthy eating, or better sleep and share lots of tips. They will be happy to meet you there.

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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