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Reminders to move won't update on the Fitbit app

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‎11-01-2020 18:06 - last edited on ‎11-12-2020 13:03 by Fitbit Moderator

‎11-01-2020 18:06 - last edited on ‎11-12-2020 13:03 by Fitbit Moderator

I’ve always had my reminders to move set between the hours of 9:00 AM and 6:00 PM.  After setting the clocks back, the times changed to an hour earlier (8:00 AM - 5:00 PM) and will not let me change it back.  I change it, and it switches right back to 8:00 - 5:00.  It’s making me crazy!  I remember there was a problem another time that the time changed but don’t remember how it was rectified.  Anyone know how to fix this???

 

 

Moderator Edit: Clarified subject

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‎11-04-2020 06:41 - last edited on ‎01-24-2025 04:20 by Fitbit Moderator

‎11-04-2020 06:41 - last edited on ‎01-24-2025 04:20 by Fitbit Moderator

@gcar210 It's nice to have you on board!

Let me help you with your Fitbit app not saving your reminder to move settings. I suggest you log out from the app, restart your phone and log back in. After this retry saving the reminder to move settings.

Let me know how it goes.

Alvaro | Community Moderator

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