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Replacement Charge 3 has lines and dead pixels on screen

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‎10-29-2020 12:50 - last edited on ‎10-30-2020 13:46 by

‎10-29-2020 12:50 - last edited on ‎10-30-2020 13:46 by

Hi I had an issue with my charge 3 not long ago with lines, dead pixels. Fitbit sent me a replacement I have had this around 3 wk and this has gone exactly the same. Any help would be greatly appreciated. I have restarted etc and still the same. 

 

 

Moderator edit: subject for clarity 

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‎10-30-2020 13:45

‎10-30-2020 13:45

Hi @Gomez1169, it's nice to see you again in our Community Forums. 

 

I am sorry to hear your replacement Charge 3 has lines and dead pixels on screen. Thanks for trying to resolve this, I appreciate the additional details and I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Have a nice day!

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