11-23-2019 05:42 - last edited on 09-06-2020 17:01 by MatthewFitbit
11-23-2019 05:42 - last edited on 09-06-2020 17:01 by MatthewFitbit
I only recently started using my Charge and the band is already coming apart from the device after 4 months of use. Fitbit will offer a replacement but did not say what they would replace it with. Has anyone recently been offered a replacement for a Charge (original) and what model did they send (since it was discontinued used)? Thanks.
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11-23-2019 07:39
11-23-2019 07:39
Hi @Newblue support will send you a replacement based on what they have on hand and according to the guidelines. click to read about warranty and returns policy. They will take care of you.
11-23-2019 07:39
11-23-2019 07:39
Hi @Newblue support will send you a replacement based on what they have on hand and according to the guidelines. click to read about warranty and returns policy. They will take care of you.