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Reset charge 3 now it won’t hold a charge

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‎06-08-2021 13:11

‎06-08-2021 13:11

I reset my charge 3 yesterday to see if it would notify me for texts and phone calls again. Now it won’t hold a battery charge for more than three hours even though I’ve shut off all notifications and syncing. 

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‎06-08-2021 18:44

‎06-08-2021 18:44

Welcome to the Fitbit Community, @BBrooke027.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for trying to resolve them before contacting us.

 

If you have followed these recommendations to extend your Tracker's battery life without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Please let us know if you have any questions.

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