help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Reseting deletes hours with 250 steps

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-06-2020 09:49 - edited ‎09-08-2020 11:28

‎01-06-2020 09:49 - edited ‎09-08-2020 11:28

When I reset my charge 2, It will delete my x of y hours with 250 steps. Is this a bug or on purpose?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-06-2020 14:47

In response to WendyB

‎01-06-2020 14:47

Any data that has all ready synced to your Fitbit account, is safe in your account and will not be on the tracker 

View best answer in original post

Best Answer
3 REPLIES 3

‎01-06-2020 13:52

‎01-06-2020 13:52

Why are you resetting it?

 

I think you want to do a restart

Restart solves many problems.

Resetting will delete things

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎01-06-2020 14:47

In response to WendyB

‎01-06-2020 14:47

Any data that has all ready synced to your Fitbit account, is safe in your account and will not be on the tracker 

Best Answer

‎01-10-2020 05:37

In response to WendyB

‎01-10-2020 05:37

Yes, sorry I meant restart

Best Answer
0 Votes