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Resolved 》》 Wrong step count in Community friends scoreboard

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‎07-10-2020 09:21 - last edited on ‎09-16-2020 08:43 by Fitbit Moderator

‎07-10-2020 09:21 - last edited on ‎09-16-2020 08:43 by Fitbit Moderator

two days ago i noticed that my steps in the community scoreboard decreased. I wasnt 100% sure so i took screen captures today before and after my exercise routine. It was 84693 and 94515, respectively. Tonight i checked again. It's 84378. Has anyone noticed this before? Does anyone know what could possibly explain what's happening? 

 

Im referring to the Community section under Friends tab. 

 

Thank you.

 

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‎07-11-2020 03:49

In response to JohnnyRow

‎07-11-2020 03:49

I figured it's a rolling sum of steps in the last 7 days. So the numbers may differ by midnight when the date range changes.

 

It's not a bug; it's a functionality albeit not the same as i expected. All good! 

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‎07-10-2020 10:15

‎07-10-2020 10:15

It might help others if you share how it was resolved.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-11-2020 03:49

In response to JohnnyRow

‎07-11-2020 03:49

I figured it's a rolling sum of steps in the last 7 days. So the numbers may differ by midnight when the date range changes.

 

It's not a bug; it's a functionality albeit not the same as i expected. All good! 

Best Answer
0 Votes