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Restart not fixing fading issue on Charge 3 screen

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My display is fading and I have tried the "best answer" which is to do a restart and it just got worse.  Once again Fitbit has let me down.  At first it was the issues with the bands breaking, now you can get a replacement; but how to replace a fading display other then getting another fitbit.  I have a friend who works at HP and she days that these companies makes this to last for so long so that you are forced to buy another device.  I am going to start looking for suggestions on other brand trackers that hopefully last longer then a year with no issues.  It's weird that the first tracker that I had lasted 3 years before I started have problems with the band breaking, but not that bands are easily replaceable, it's the actual device that is having issues, meaning you have to buy a new one.  Beyond frustrated.  😞

 

 

Moderator Edit: Clarified subject

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@vbuster281 Welcome to the Community. 

Sorry to hear that your Charge 3 screen isn't working correctly and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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