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SP02 sensor on some Charge 3 but not others.

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‎12-31-2019 23:40 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

‎12-31-2019 23:40 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

So my partner and I each got a Charge 3 for Christmas.

The strange thing is that she has SP02 graphs and stats on her sleep tracking but I don't. They are the same model, same firmware, why does one have SP02 monitoring and not the other?!

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‎01-01-2020 01:45

‎01-01-2020 01:45

Fitbit are still rolling out the update. They tend to give new features to a small percentage of people (seemingly chosen at random) and monitor things for a while in case there are any issues. It usually takes a few weeks for a new feature to reach everyone. There's nothing to be done other than wait for it to arrive.

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