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Samsung Galaxy A7 continuously asks for connecting with Fitbit-app

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‎05-09-2019 11:18 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

‎05-09-2019 11:18 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

Since a few days my Galaxy A7 2018 continuously asks for "connecting with Fitbit-app", although the data are synchronised. What can I do to have this irritating message disappear?

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‎05-11-2019 10:59 - edited ‎05-11-2019 12:07

‎05-11-2019 10:59 - edited ‎05-11-2019 12:07

@FENAVOSCH Welcome! Thanks for being part of our Community! 

 

I will assist you with the message you are seeing. Where are you viewing this message on the app or as a banner on the phone? Could you share a screenshot of the message? The more information you share the better I will be able to assist you.

 

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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