01-16-2017
05:58
- last edited on
09-09-2020
10:13
by
MatthewFitbit
01-16-2017
05:58
- last edited on
09-09-2020
10:13
by
MatthewFitbit
Does anyone know when the Samsung Galaxy J3 will be compatible with the Charge 2.
02-04-2018 14:31
02-04-2018 14:31
I have just upgraded to a J3 (2017) and all works apart from notifications. Notifications worked on J3(2016) albeit a little delayed so I just figured it would work on J3 (2017).
02-04-2018 14:40
02-04-2018 14:40
Do you have the notifications working? I also have a charge 2 and a J3 and I have the device syncing but I can not get notifications to work.
02-05-2018 13:38
02-05-2018 13:38
As the Samsung Galaxy J3 looked like it was going to be problematic I decided to upgrade my phone to Samsung Galaxy S7 and it works perfectly with my Flex 2 - just hope it stays compatible when newer versions come out!
02-06-2018 11:20
02-06-2018 11:20
mine works fine. I only have the silent alarm and the 'step-time' notification on. I turned off the txt and call notifications; I find them more annoying than anything else.
02-06-2018 12:43
02-06-2018 12:43
I have had my J3 for over a year now with no problems until 3 Feb. Now it will not sync no matter what I do. I'm not impressed.
02-06-2018 13:13
02-06-2018 13:13
Mine will sync but it will not pair for some reason very strange. I think this maybe what the issue is for me. I found having the notifications on handy especially when in meetings as i don' have to get my phone out I can just have a quick glance at my arm to see if it' important or not.
02-20-2018 23:58
02-20-2018 23:58
We should ask fitbit to support Samsung Galaxy J3 by voting on dedicated Feature Suggestions here https://community.fitbit.com/xmnuz23762/board/message?board.id=features&message.id=88844#M88844
03-03-2018 13:03
03-03-2018 13:03
I keep seeing positive comments from moderators re the potential for the J3 to link to the charge 2. It doesn't, despite these optimistic statements for over a year. I assume you've given up, I'm very frustrated!
03-03-2018 13:04
03-03-2018 13:04
I see you said the engineers are working daily to get the J3 to connect on this post, but that was a year ago.......
What a waste of times and money.
03-04-2018 03:03
03-04-2018 03:03
03-04-2018 09:22
03-04-2018 09:22
Yes I have given up. After trying everything the fitbit helpnteam suggested I was told the only thing I could so was change my phone to a phone that was on the comparability list. My J3 2016 model worked just not my 2017 model. I am not about to go and pay out more money to get a phone that is compatible. I would have thought after a year they would have got the two devices to work together.
Very dissappointing.
03-30-2018 01:00
03-30-2018 01:00
I have the same problem. Charge 2 and j3 2017 don't pair in bluetooth settings. So notifications don't work.
I think they are not compatible
01-22-2019 14:41
01-22-2019 14:41
Glad I looked for this question. I have had the charge 2 for a year, just updated to a new samsung j3 and I have been standing on my head. the app works with the watch but the phone does not see the watch on the blue tooth...so I cant get notifications of calls....glad I am not standing on my head restarting and sending tons of notification tests..just probably sent 50. Guess it wont work for call notifications like my old 30 dollar smart phone. Irony.