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Screen Wake isn't working on my Charge 3

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‎10-11-2020 08:55 - last edited on ‎11-17-2020 10:16 by Fitbit Moderator

‎10-11-2020 08:55 - last edited on ‎11-17-2020 10:16 by Fitbit Moderator

My Charge 3 is not showing the time unless I press the side button.  Is there a remedy, to allow time to show at a turn of the wrist?

 

Moderator Edit: Clarified subject

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‎10-11-2020 09:04

‎10-11-2020 09:04

Hold in side button a few seconds; scroll down to Screen Wake; tap to toggle on or off.

If that doesn't work, you might be in Sleep Mode just above Screen Wake - also tap to toggle on or off.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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3 REPLIES 3

‎10-11-2020 09:04

‎10-11-2020 09:04

Hold in side button a few seconds; scroll down to Screen Wake; tap to toggle on or off.

If that doesn't work, you might be in Sleep Mode just above Screen Wake - also tap to toggle on or off.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎10-11-2020 16:40

In response to JohnnyRow

‎10-11-2020 16:40

It worked!!!! Thank you!

Sent from my iPhone
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‎10-14-2020 09:12

In response to JohnnyRow

‎10-14-2020 09:12

I don’t have a screen wake. I made sure sleep mode and do not disturb are off. Nothing is helping. 
Missy

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