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Screen fading on Charge 3

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‎03-30-2021 14:17 - last edited on ‎03-30-2021 14:37 by Fitbit Moderator

‎03-30-2021 14:17 - last edited on ‎03-30-2021 14:37 by Fitbit Moderator

Hello,

I charged my Fitbit and now the screen is fading. I tried the suggestions listed but it didn’t work. My warranty just ran out so I’m not too pleased right now. Any suggestions please?

 

 

Moderator Edit: Clarified subject

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‎03-30-2021 14:39

‎03-30-2021 14:39

@NettieH Welcome to the Fitbit Community!

 

Sorry to hear about this and thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope this helps.

Alvaro | Community Moderator

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