Screen showing white streaks

[Magda82]

I have fitbit charge 3. From yesterday my screen is blurry.White streaks go from top to bottom.I have a problem with swiping thru the sceeen.I have restarted it .Its still as it was. I purchased fitbit charge 3 last year in November.Never had pronlems with it.Please help

Moderator edit: Clarified subject and Format

[tdfromkc]

About 16 months old now. Problem has been going on for about 4 to 6 months.
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[MsBravo]

They are replacing it. Less than a year old.

[Hootie30]

Just taken mine off the charge and white streaks showing.only purchased December 2019

[Tinky99]

I also have this issue! I have tried restarting, reseting, and every tip I could find in here 😞 help me please? I cant live without my fitbit charge 3 as it has become a part of the daily life...

[Mlisakrause]

I have the same problem with my charge 3 purchased it last year in August 2019.  Help what do we do to fix this problem. My white streak started a few months ago, Did not have blurred screen But now the screen is smaller

[MicAnnPhoto]

Contact fitbit. They replaced mine. I have to say though it failed again
and I’ve completely given up on fitbit. I now have an Apple Watch it...it’s
so much better except it doesn’t have a sleep tracker. --
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[magraith]

Yes Fitbit gave me 2 replacement devices, withina year— both of which developed the same issue. The third lasted the longest, at 8 months, but the screen eventually went completely dark

I have switched to Garmin.

I a n m c g r a t h
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[MicAnnPhoto]

Yep I will never buy a fitbit product again. --
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[Sallyneedshelp]

Had mine replaced in Feb. battery needs charging every third day, will not replace with Fitbit.

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[Helenelle]

this started on my fitbit charge 2, over night, as well. how do \i remedy it, will it get worse?

[MicAnnPhoto]

Write to Fitbit so they can send you a replacement. That’s what they did
for me. But I’m already in a more reliable Apple Watch after that. --
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[Sallyneedshelp]

It got worse and the only support was a discount on a new one. Contact Fitbit and see how you make out. Mine was a month out of warranty

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[VincenzoN]

I have the very same problem. Nothing I tried worked. Seems like they just want us to purchase a new one 🤔 😡

[MicAnnPhoto]

Yeah I don’t think Fitbit has the quality and I’d rather pay more for
something that will last. --
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[VincenzoN]

Very disappointed with this issue. Not even 2years old and nothing can be done about this fitbit charge 3. Nobody seems to have a solution. 

[Sallyneedshelp]

Exactly

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[tdfromkc]

I never did get it to properly. Then screen went black.

Get Outlook for iOS

[MicAnnPhoto]

Ask for a replacement --
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[Magda82]

I could not. It had year warranty. I ve bought different one. The Charge 3 are rubbish

Get Outlook for Android

[MicAnnPhoto]

That sucks…I’ll never buy a Fitbit again --
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